Monday, June 20, 2016

C2R error: "Is your internet connection working? Do you have enough free space on your main hard drive?"

Scenario:
You have configured Click-To-Run (C2R) Office 365 ProPlus installation package with Office Deployment Tool (ODT) and deployed Office 365 ProPlus or BP. Additionally you want to install C2R MS Visio or C2R MS Project downloaded from Office 365 portal via self-service user deployment. You get following error:

"Couldn't install
We're sorry, we had a problem installing your Office programs(s).
Is your internet connection working? Do you have enough free space on your main hard drive?
Please try installing again after you've checked above
Error Code: 30125-1011 (502)"



You definitely know that there is no issue with internet connectivity and you have enough free space on your main drive.

Solution:
Move your C2R installation executable to the same location where ODT has downloaded Office 365 ProPlus installation files. 

Run setup executable again.